AI You Want, Trust You Need | AIforce Keynote, Dreamforce 2026
Salesforce introduces headless architecture to meet users where they work.
“Agents need a different entrance into the enterprise.”
Salesforce's keynote emphasized the shift towards headless architecture, allowing integration with various AI interfaces beyond their UI. This change is crucial as it aligns with how users and agents interact with enterprise applications, marking a significant transformation in Salesforce's approach to meeting customer needs.