Your digital workforce has a roster
Salesforce launched out-of-the-box Agentforce agents (Hunter, Piper, Casey, Paige, Finn) deployable by any business user.
“Building with a probabilistic system is a new muscle, is a new skill that we all have to learn.”
Salesforce introduced a roster of prebuilt Agentforce agents (Hunter for sales, Piper for web, Casey and Finn for customer support, Paige for IT/HR) that non-technical business users can deploy without IT. It signals Salesforce's push to make agent deployment turnkey across the enterprise, though it is vendor product marketing rather than a broad industry shift.