Why 'Agentic Sprawl' Is the Next Big Enterprise Risk
Agentic sprawl—proliferating agents and people across enterprise functions—is the next major governance and risk challenge.
“there is an emergence of what I would call agentic sprawl”
At Dreamforce, a Salesforce interview frames 'agentic sprawl'—the rapid expansion of agents beyond simple Q&A bots into product harnesses across legal, customer service, finance, and sales—as an emerging enterprise risk. As agents become long-running, multi-task, and gain their own identities, the intersection of people and agents creates governance and risk-management problems enterprises must control. It signals a maturing industry conversation shifting from agent capability to agent oversight and control.